FULL SERVICE MANAGEMENT
ADMINISTRATIVE MANAGEMENT
- Board meeting scheduling, attendance, and minute preparation
- Enforcement of governing documents and community rules
- Homeowner communication (emails, notices, newsletters)
- Maintaining association records and documentation
- Managing architectural review submissions (ARC)
- Annual disclosures and required state compliance filings
FINANCIAL MANAGEMENT
- Monthly financial preparation and reporting
- Budget development and long-term financial planning
- Assessment billing, collections, and payment processing
- Accounts payable management and vendor payment
- Reserve fund tracking and reporting
- Bank reconciliations and financial oversight
MAINTENANCE & OPERATIONS
- Oversight of day-to-day maintenance activities
- Managing vendor contracts and performance
- Coordinating repairs, inspections, and scheduled maintenance
- Obtaining competitive bids for services and projects
- Common area walkthroughs and property evaluations
VENDOR & CONTRACT MANAGEMENT
- Solicitation and review of vendor proposals
- Contract negotiation and administration
- Monitoring vendor compliance and insurance requirements
BOARD SUPPORT & GOVERNANCE
- Guidance on best practices and policy development
- Support with governance issues and procedural questions
- Assistance with annual meetings and board elections
- New board member orientation and ongoing board trainings
COMPLIANCE & COMMUNITY STANDARDS
- Covenant enforcement and violation tracking
- Issuing violation notices and coordination of hearings
- Monitoring compliance with rules, regulations, and architectural standards
BOARD SUPPORT & GOVERNANCE
- Guidance on best practices and policy development
- Support with governance issues and procedural questions
- Assistance with annual meetings and board elections
- New board member orientation and ongoing board trainings
HOMEOWNER SERVICES
- Live customer service for resident inquiries and concerns
- Online homeowner portals for payments and documents
- Escrow services for home sales and disclosures
EMERGENCY RESPONSE
- 24/7 emergency maintenance coordination
- Rapid communication for urgent community issues
