Qiana began her career in the common interest development industry 20 years ago holding several corporate support and management roles before becoming a portfolio manager in 2001.
In support of her career growth and to act as an advocate for the communities, Qiana has held and maintained the industry designations of CMCA, CCAM, and AMS. Qiana served as Executive Branch Manager, General Manager, and Director during her tenure. Qiana’s magnitude of management experience includes New Community Development, Developer Services, High Rise Management, and Portfolio Management with a tremendous focus on client retention.
As a certified OKR practitioner, Qiana has diverse experience outside of the CID industry, with 5 years commercial development experience on dirt to key builds and tenant improvements (TI’s). With a passion of team building and strategy, Qiana successfully managed a team of 30 reports, including Managers, Administrators, Construction Managers, and Project Managers.
Qiana has been recognized with an individual achievement award for industry innovations while working in her capacity as a Director, creating a program to act as the "first provider" on key large-scale projects specializing in reconstruction and financial planning for fiscally challenged homeowners’ associations.
A resident of Northern California for more than 25 years, Qiana is familiar with the culture, challenges, and specialized needs of the common interest development industry in the Bay Area. She resides in San Jose, California’s Japan Town with her family and enjoys spending her free time reading.